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FAQ

Welcome to our Remedial Massage Therapy FAQ section! We understand that you may have questions about our services, and we're here to help. Below are some common inquiries to assist you in preparing for your appointment and ensuring you have the best experience possible. If you have any additional questions, feel free to reach out to us!

General Questions

What is Remedial massage, and how does it help?

Remedial massage is a specialized therapeutic technique designed to address musculoskeletal pain, soft tissue injuries, and chronic conditions. By integrating methods like deep tissue, trigger point therapy, myofascial release, cupping and dry needling, it effectively alleviates muscle tension, fosters healing, and enhances mobility. Experience the benefits of remedial massage and take a step towards a more comfortable, pain-free life.

What's the difference between remedial massage and relaxation?

Remedial massage is designed to alleviate pain and support rehabilitation, targeting specific issues to promote healing. In contrast, relaxation massage aims to provide general stress relief, creating a soothing experience that calms the mind and body. Each technique serves a unique purpose, catering to different needs for physical and emotional well-being. Whether you're seeking to recover from an injury or simply unwind, there's a massage approach to suit your goals.

How does remedial massage help?

Remedial massage is an effective therapy that targets the root causes of pain, stiffness, and discomfort. By treating soft tissue, relaxing the muscles, it can promote relaxation and increase one's overall well-being. This treatment is beneficial for pain management, rehabilitation, and improving flexibility and posture. Experience the soothing effects of remedial massage a healthier, more comfortable body.

What conditions can be treated with remedial massage?

Remedial massage is an effective treatment for a variety of conditions. It can alleviate muscle soreness and tension, address chronic pain in areas such as the back, neck, and shoulders, and aid in recovery from sports injuries. Additionally, it helps with postural issues, tension headaches, nerve problems, and stress-related concerns. Whether you're dealing with repetitive strain injuries or conditions arthritis and fibromyalgia, remedial massage can provide significant relief and support your overall well-being.

How long is a typical remedial massage session?

The length of a session will vary based on your treatment plan, with the most common durations being 30, 60, or 90 minutes, with the initial consults being 45, 60 and 75 minutes. We can discuss which duration best fits your needs during the appointment booking process. Your comfort and preferences are our priority.

How often should I get a remedial massage?

The frequency of your sessions is tailored to your individual condition and goals. If you're dealing with acute injuries or chronic pain, weekly or bi-weekly sessions are often recommended. For general maintenance or relaxation, monthly or bi-monthly sessions may be sufficient. After assessing your needs, your therapist will provide personalized on the best schedule for you.

What if I'm pregnant?

Pregnancy massage is available. When booking, please let us know how far along you to ensure a safe and tailored experience. Your comfort and well-being are our top priorities We look forward to helping you feel your best!

Do I need a referral for remedial massage?

No referral is needed; you can book directly through our online booking system. However, if you have an injury or medical condition, we recommend discussing it with the therapist prior to your session so we can customize the treatment to suit your specific needs.

Can I book an appointment online?

Yes! You can easily book your appointment online through our booking system. Just select your preferred duration, and time, and we’ll confirm your booking via email and SMS.

What if I have a specific injury or health concern?

If you have a specific injury or health concern, please feel free to contact us directly before your session. We will discuss your symptoms to ensure the massage techniques used are appropriate for your condition. Additionally, we may recommend a customized treatment plan or collaborate with other healthcare providers to achieve the best outcomes for you.

Can I combine remedial massage with other treatments like physiotherapy or chiropractic care?

Yes! Remedial massage works well alongside other treatments like physiotherapy, chiropractic care, or acupuncture. If you’re receiving multiple treatments, be sure to discuss your care plan with your therapist to ensure the best approach for your recovery.

Before & After your Appointment

What should I expect during my first visit?

We begin with a consultation to understand your unique needs, followed by a personalized massage treatment tailored just for you. Please don't hesitate to inform your therapist about any specific pain or discomfort you may be experiencing, so we can ensure the best possible experience for you.

What should I wear to my appointment?

Wear comfortable clothing. You may need to remove certain garments depending on the treatment area, but you will always be draped appropriately for comfort.

What happens if I feel sore after the massage?

It’s normal to experience some mild soreness after a remedial massage, especially if you’ve been dealing with muscle tension or injury. This is often a sign that your muscles are responding to the treatment. We recommend drinking plenty of water, resting, and moving gently. If the soreness lasts more than 2 days or becomes painful, please contact us for advice.

Payment & Policies

Do you accept health fund rebates?

Yes! We are registered with major health funds. Please check with your health fund to make sure you're covered. 

What payment methods do you accept?

We accept cash, credit/debit cards, and online payments, such as bank transfer. There is HICAPS on-site to make health fund/insurance claiming easy.

Cancellation & Policies

What is your cancellation policy?

We require 24 hours' notice for cancellations or rescheduling. Late cancellations may incur a fee.

If you are unable to attend but can arrange for someone else to take your appointment, the cancellation fee will be waived. Please notify us in advance to make the necessary arrangements.

Can I book a same-day appointment?

Yes, if availability allows. Check our online booking system for real-time openings. 

What if I arrive late to my appointment?

Late arrivals may result in a shortened session to accommodate the next client.

Still have Questions?

Reach out to us for any unanswered questions or concerns. We're here to support you on your wellness journey.

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